Our Suppafy team is working hard to make all of our customers walk away satisfied, If for any kind of reason you are not completely satisfied with a purchase we invite you to take a look at our policy on Return and exchange. While placing the order you’ll be having options on the website like Mobile model, Design and Name to be printed on the cases. In case the options selected are wrong it will not be eligible for return or exchange. Therefore we’ll not provide return or replacement for orders which are placed incorrectly by the customers.Customers can only cancel the order which is placed if the product is not dispatched. Orders which are already shipped will not qualify for cancellation. If you want to cancel the order, reach Hello@Suppafy.com or contact on (+91) 6381295975.If the product received is having any kind of damage and fitting issue we will replace it within 7 business days free of cost. You can claim the replacement by sharing the video or photo of the product which is damaged or having any fitting issue on Hello@Suppafy.com or contact on (+91) 6381295975.Shipping Cost : Shipping is free for all the orders placed on the website. Dispatch Time : All the orders will be dispatched within 1-2 days after placing. Since it’s a customized product, We will start the production of the product after you place the order.Tracking Information : Once the product is dispatched you’ll receive the tracking information through Mail and Phone Number which you mentioned while placing the order.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@suppafy.com
