We hope you will be pleased with your purchase at Suppafy. If you wish to return anything bought from us it should be in a fully reasonable condition. Returns should be made within 7 business days and in original undamaged packaging. Please be reminded that a refund is acceptable if the product for which the order placed is not available or sent incorrectly from the shipper end. In such situations customers can ask for a replacement or refund. The approved refund will be initiated within 24 hours.